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Privacy Policy

Last updated: 8/14/2025

1. Introduction

Quick Oz Jackpot (ABN: 76707174894) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws. By using our services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

Personal Information

We collect personal information that you provide to us, including:

  • Name, date of birth, and contact details (email, phone, address)
  • Identity verification documents (driver's license, passport)
  • Payment information (credit card details, bank account information)
  • Gaming preferences and transaction history
  • Communication records with our customer support

Technical Information

We automatically collect technical information when you use our services:

  • IP address, browser type, and operating system
  • Device information and unique identifiers
  • Website usage data and navigation patterns
  • Cookies and similar tracking technologies
  • Location data (where permitted)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and operate our lottery services
  • To verify your identity and age for regulatory compliance
  • To process payments and manage your account
  • To communicate with you about your account and services
  • To provide customer support and respond to inquiries
  • To detect and prevent fraud, money laundering, and other illegal activities
  • To comply with legal and regulatory obligations
  • To improve our services and develop new features
  • To send marketing communications (with your consent)
  • To implement responsible gaming measures

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

  • Regulatory Authorities: To comply with licensing requirements and legal obligations
  • Service Providers: With trusted third parties who assist in operating our services
  • Payment Processors: To process transactions and verify payment methods
  • Legal Requirements: When required by law, court order, or regulatory request
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Fraud Prevention: To protect against fraud and ensure platform security

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and privacy
  • Multi-factor authentication for account access
  • Regular backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how you use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

7. Your Privacy Rights

Under Australian privacy law, you have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain uses of your personal information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact our privacy officer using the details provided below. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Generally, we retain account information for 7 years after account closure to meet regulatory requirements. Marketing communications data is retained until you unsubscribe or withdraw consent.

9. International Data Transfers

Your personal information is primarily stored and processed in Australia. If we transfer data overseas, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:

Privacy Officer

Quick Oz Jackpot

63 George St, Brisbane City QLD 4000, Australia

Email: privacy@quickozjackpot.com

Phone: 1800 123 456

If you are not satisfied with our response to your privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.